Loss of ‘knickers and ready meals’ sparks anger and sadness
Andy Cooper meets customers making their last trip to M&S in Sunderland and Hexham finding them sad and angry at the loss of their favourite store
- Two Marks & Spencer stores in the North East shut their doors for the last time this week
- Shoppers say it’s a ‘disgrace’ and a major blow to Hexham and Sunderland
- Retail expert questions M&S strategy as new ‘hi-tech’ out-of-town store to open in Washington
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