The QT

Monday 18 November 2024
18/11/2024

Author name: The Conversation

Why are organisational cover-ups so common?

The TV dramatisation of the Post Office Horizon IT scandal Mr Bates vs the Post Office evoked outrage and disbelief. However, as another example of dysfunctional organisational behaviour, it was expected rather than exceptional. The Post Office saga joins a long list of cover-ups or scandals that includes Hillsborough, Enron, Grenfell, the infected blood scandal, …

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